{"id":967,"date":"2025-10-09T09:38:30","date_gmt":"2025-10-09T09:38:30","guid":{"rendered":"https:\/\/geretail.dev-devocean.pro\/terms-of-use\/"},"modified":"2025-11-24T17:12:18","modified_gmt":"2025-11-24T17:12:18","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/retail.energy-holding.com.ua\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"<h1>Terms of Use<\/h1>\n<p><strong>Last update: (website release date)<\/strong><\/p>\n<h2>1. General provisions<\/h2>\n<p>These Terms and Conditions govern the use of the General Energy Retail website (hereinafter referred to as the \u201cSite\u201d) owned by General Energy Company. By using the Site, you agree to these terms and conditions. If you do not agree, please discontinue your use of the Site.<\/p>\n<h2>2. Access to the Site<\/h2>\n<ul>\n<li>\nThe website is available for viewing without registration.<\/p>\n<\/li>\n<li>\nSome features may require you to provide contact information or create an account.<\/p>\n<\/li>\n<li>\nThe user agrees to provide accurate information.<\/p>\n<\/li>\n<\/ul>\n<h2>3. Intellectual property<\/h2>\n<ul>\n<li>All content on the Website (text, graphics, logos, photos, videos) is the property of General Energy Company or is used legally.<\/li>\n<li>It is prohibited to copy, modify, or distribute materials without permission.<\/li>\n<\/ul>\n<h2>4. Use of the Site<\/h2>\n<p>Users are prohibited from:<\/p>\n<ul>\n<li>\nUsing the Site for illegal activities.<\/p>\n<\/li>\n<li>\nDistribute malicious software.<\/p>\n<\/li>\n<li>\nAttempt to gain unauthorized access to servers or databases.<\/p>\n<\/li>\n<\/ul>\n<h2>5. Data collection and processing<\/h2>\n<h3>5.1. What data we collect<\/h3>\n<p>When using the General Energy Retail website, we may automatically or with the user's consent collect the following types of data:<\/p>\n<ul>\n<li><strong>Identification data:<\/strong> name, email address, phone number, photo (if you fill out the form).<\/li>\n<li><strong>Company identification data:<\/strong> name, EDRPOU code, logo\/photo.<\/li>\n<li><strong>Technical data:<\/strong> IP address, browser type, operating system, access time.<\/li>\n<li><strong>Behavioral data:<\/strong> pages you view, time spent on the site, clicks.<\/li>\n<li><strong>Localization:<\/strong> approximate location based on IP.<\/li>\n<\/ul>\n<h3>5.2. Purpose of data collection<\/h3>\n<ul>\n<li>Improving site functionality and user experience.<\/li>\n<li>Analytics and statistics for internal use.<\/li>\n<li>Responding to user requests via contact forms.<\/li>\n<li>Ensuring security and protection against abuse.<\/li>\n<\/ul>\n<h3>5.3. How we process data<\/h3>\n<ul>\n<li>Data is processed in accordance with <strong>Ukrainian laws on personal data protection<\/strong> and<strong> GDPR<\/strong> if the user is an EU resident.<\/li>\n<li>We use <strong>encryption, certified servers<\/strong>, and<strong> restricted<\/strong> access to data.<\/li>\n<li>Data is not transferred to third parties without your consent, except in cases provided for by law.<\/li>\n<\/ul>\n<h3>5.4. User rights<\/h3>\n<p>Each user has the right to:<\/p>\n<ul>\n<li>Access their personal data.<\/li>\n<li>Request its correction or deletion.<\/li>\n<li>Withdraw consent to processing.<\/li>\n<li>Lodge a complaint with a supervisory authority.<\/li>\n<\/ul>\n<h2>6. \u00a0Liability<\/h2>\n<ul>\n<li>General Energy Company shall not be liable for temporary unavailability of the Website or loss of data caused by technical failures.<\/li>\n<li>The Company does not guarantee the absolute accuracy of the information posted on the Website, although it strives to ensure its relevance.<\/li>\n<\/ul>\n<h2>7. Changes to the rules<\/h2>\n<ul>\n<li>The company reserves the right to change these Rules without prior notice.<\/li>\n<li>The current version is always available on this page.<\/li>\n<\/ul>\n<h2>8. Contact information<\/h2>\n<ul>\n<li><span style=\"font-size: 16px;\">For all questions related to the use of the Site, please contact customer support: <strong>seo@general.energy<\/strong><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use Last update: (website release date) 1. General provisions These Terms and Conditions govern the use of the General Energy Retail website (hereinafter referred to as the \u201cSite\u201d) owned by General Energy Company. By using the Site, you agree to these terms and conditions. If you do not agree, please discontinue your use<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-967","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of Use - General Energy Retail<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Use - General Energy Retail\" \/>\n<meta property=\"og:description\" content=\"Terms of Use Last update: (website release date) 1. 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