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	<title>ABB Archives - General Energy Retail</title>
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		<title>ABB launches ABB Ability™ Industrial Knowledge Vault, a generative AI solution to safeguard expertise and empower workforces</title>
		<link>https://retail.energy-holding.com.ua/en/blog/abb/abb-launches-abb-ability-industrial-knowledge-vault-a-generative-ai-solution-to-safeguard-expertise-and-empower-workforces/</link>
		
		<dc:creator><![CDATA[s dev]]></dc:creator>
		<pubDate>Sun, 03 Aug 2025 08:01:35 +0000</pubDate>
				<category><![CDATA[ABB]]></category>
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					<description><![CDATA[<p>ABB Ability™ Industrial Knowledge Vault uses generative AI to transform how information is retained and shared, enabling smarter, faster, and more sustainable decision-making Natural language queries and enhanced human-machine collaboration transform knowledge into action Developed by ABB industrial AI experts in collaboration with Microsoft, the solution brings together two industry leaders to enhance workforce productivity</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-launches-abb-ability-industrial-knowledge-vault-a-generative-ai-solution-to-safeguard-expertise-and-empower-workforces/">ABB launches ABB Ability™ Industrial Knowledge Vault, a generative AI solution to safeguard expertise and empower workforces</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
]]></description>
										<content:encoded><![CDATA[<ul>
<li>ABB Ability™ Industrial Knowledge Vault uses generative AI to transform how information is retained and shared, enabling smarter, faster, and more sustainable decision-making</li>
<li>Natural language queries and enhanced human-machine collaboration transform knowledge into action</li>
<li>Developed by ABB industrial AI experts in collaboration with Microsoft, the solution brings together two industry leaders to enhance workforce productivity and efficiency</li>
</ul>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“Industries everywhere are facing a critical knowledge gap as a generation of experienced workers retire and take their invaluable expertise with them,” said Sanjit Shewale, Global Head of Digital, Process Industries, ABB. “Our Industrial Knowledge Vault tackles this challenge head-on by providing a secure and accessible platform to enable businesses to do more with digital. By capturing, preserving, and sharing this vital knowledge, businesses can ensure operational continuity and empower workforces with in-the-moment information to perform their jobs smarter, faster, and more sustainable.”</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Industrial Knowledge Vault continuously learns from real-world operations, refining workflows and best practices to drive continuous improvement. By integrating with existing industrial systems, it enhances collaboration between field workers and control rooms, providing real-time visibility into job status and operational procedures which can reduce bottlenecks and improve overall process function.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“Our collaboration with ABB enables industrial organizations to unlock the full potential of AI-driven knowledge management,” said Sonja Meindl, Enterprise Commercial Director, Microsoft Switzerland. “By combining AI with deep industrial expertise, we are helping businesses bridge the knowledge gap and build more resilient, efficient operations.”</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">For more information about ABB Ability Knowledge Vault and the possibilities it can unlock for your workforce, visit: <a class="oneabb-newsbank-news-ArticleTypography-link" href="https://new.abb.com/industrial-software/connected-workforce/abb-ability-industrial-knowledge-vault">https://new.abb.com/industrial-software/connected-workforce/abb-ability-industrial-knowledge-vault</a></p>
<p><iframe title="ABB Ability™ Industrial Knowledge Vault" width="500" height="281" src="https://www.youtube.com/embed/v3AdOSBtVpw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
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<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB </strong>is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). <a class="oneabb-newsbank-news-ArticleTypography-link" href="http://www.abb.com/">www.abb.com</a></p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB’s Process Automation</strong> business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs – from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps process, hybrid and maritime industries outrun – leaner and cleaner. go.abb/processautomation.</p>
<p><a href="https://new.abb.com/news/detail/124645/abb-launches-abb-ability-industrial-knowledge-vault-a-generative-ai-solution-to-safeguard-expertise-and-empower-workforces">Source</a></p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-launches-abb-ability-industrial-knowledge-vault-a-generative-ai-solution-to-safeguard-expertise-and-empower-workforces/">ABB launches ABB Ability™ Industrial Knowledge Vault, a generative AI solution to safeguard expertise and empower workforces</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
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		<title>Rapid restoration of energy infrastructure: how General Energy is helping Ukraine</title>
		<link>https://retail.energy-holding.com.ua/en/blog/abb/rapid-restoration-of-energy-infrastructure-how-general-energy-is-helping-ukraine/</link>
		
		<dc:creator><![CDATA[s dev]]></dc:creator>
		<pubDate>Tue, 26 Aug 2025 07:57:47 +0000</pubDate>
				<category><![CDATA[ABB]]></category>
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					<description><![CDATA[<p>In the context of modern challenges, when Ukraine's energy system is under constant stress and risk, the issue of rapid restoration of infrastructure facilities is of particular importance. Every hour of downtime can lead to large-scale consequences — production stoppages, power supply interruptions, and restrictions on the operation of hospitals, schools, and businesses. That is</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/rapid-restoration-of-energy-infrastructure-how-general-energy-is-helping-ukraine/">Rapid restoration of energy infrastructure: how General Energy is helping Ukraine</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>In the context of modern challenges, when Ukraine's energy system is under constant stress and risk, the issue of rapid restoration of infrastructure facilities is of particular importance. Every hour of downtime can lead to large-scale consequences — production stoppages, power supply interruptions, and restrictions on the operation of hospitals, schools, and businesses. That is why General Energy puts efficiency and reliability at the heart of its activities.</p>
<p>We understand that in critical situations, delays are unacceptable. Therefore, our approach is based on three key principles: the availability of the necessary equipment in Ukraine, fast logistics from Europe, and professional support for each project. Our warehouse in Ukraine constantly maintains a stock of high-voltage equipment that meets the highest technical standards. This allows us to ship equipment immediately after receiving an order, without unnecessary delays in production or transportation.</p>
<p>However, we also understand that in the energy sector, it is impossible to predict all needs in advance. That is why General Energy has an established network of partners and warehouses in European Union countries. In cases where the required equipment is not available in Ukraine, we provide prompt delivery within two weeks. Such flexible logistics allow us to work effectively even in force majeure conditions, when delivery time is of the essence.</p>
<p>It is important to note that we do not just sell equipment. We accompany each project from the initial stage of consultation and selection of a technical solution to its implementation and connection. Our engineers and technical specialists help customers determine the optimal models and configurations, taking into account the specifics of the facility, its capacity, network type, and other technical parameters. This reduces the risk of errors when selecting equipment and ensures its trouble-free operation.</p>
<p>The equipment we offer includes transformers, switches, disconnectors, insulators, high-voltage cables, and other elements that are essential for the functioning of power grids. All supplies undergo thorough quality control to ensure that customers receive only proven solutions from reliable manufacturers.</p>
<p>We are proud to have repeatedly become a key supplier of equipment for the restoration of damaged power facilities in various regions of Ukraine. Our supplies have helped to restore the operation of important power lines, substations, and distribution points in the shortest possible time.</p>
<p>General Energy is not just a supplier, but a reliable partner that shares responsibility for the country's energy stability. We continue to develop our logistics capabilities, expand the range of equipment in our warehouses, and improve our processes so that each of our customers can be confident that the necessary solution will be found and implemented as quickly as possible.</p>
<p>Together with our partners and customers, we are working to ensure that Ukraine's energy system remains stable and ready for any challenges. After all, every fast delivery is another step towards a stable future where light and heat will be available to everyone.</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/rapid-restoration-of-energy-infrastructure-how-general-energy-is-helping-ukraine/">Rapid restoration of energy infrastructure: how General Energy is helping Ukraine</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
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		<title>ABB to supply interferometer for Himawari-10 Japanese geostationary meteorological satellite</title>
		<link>https://retail.energy-holding.com.ua/en/blog/abb/abb-to-supply-interferometer-for-himawari-10-japanese-geostationary-meteorological-satellite/</link>
		
		<dc:creator><![CDATA[s dev]]></dc:creator>
		<pubDate>Sun, 23 Mar 2025 11:07:35 +0000</pubDate>
				<category><![CDATA[ABB]]></category>
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					<description><![CDATA[<p>ABB will develop a high-resolution infrared interferometer system to power L3Harris’ next-generation atmospheric sounder The interferometric system onboard the Japan Meteorological Agency’s Himawari-10 satellite built by Mitsubishi Electric will map in 3D the temperature and humidity over the Asia-Pacific region With ABB’s interferometer technology, the information gained with the new sounder is expected to be</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-to-supply-interferometer-for-himawari-10-japanese-geostationary-meteorological-satellite/">ABB to supply interferometer for Himawari-10 Japanese geostationary meteorological satellite</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
]]></description>
										<content:encoded><![CDATA[<ul>
<li class="oneabb-newsbank-news-UnorderedList-item">ABB will develop a high-resolution infrared interferometer system to power L3Harris’ next-generation atmospheric sounder</li>
<li class="oneabb-newsbank-news-UnorderedList-item">The interferometric system onboard the Japan Meteorological Agency’s Himawari-10 satellite built by Mitsubishi Electric will map in 3D the temperature and humidity over the Asia-Pacific region</li>
<li class="oneabb-newsbank-news-UnorderedList-item">With ABB’s interferometer technology, the information gained with the new sounder is expected to be more than 100 times richer than what is available today</li>
</ul>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">ABB has been awarded a contract by L3Harris Technologies (NYSE: LHX), a leading US defense company, to develop and build a high-resolution infrared interferometer system to power the next generation of L3Harris hyperspectral infrared (IR) sounder. The system onboard the Himawari-10 satellite built by Mitsubishi Electric in Japan, will map in 3D the earth’s atmosphere over the Asia-Pacific region for 10 years.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">The L3Harris sounder will be deployed at an altitude of 36 000 km in geostationary orbit, helping the Japan Meteorological Agency to improve predictions of the trajectory and intensity of extreme weather events as well as extend its long-term forecast. It will offer 30-minute revisit capability, considerably augmenting the quality and quantity of information feeding the weather prediction models over what is currently available. </p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Atmospheric sounders are high-end optical instruments able to probe the air mass’ physical properties driving weather such as temperature, humidity and movement. The bulk of the digital information ingested by supercomputers calculating today’s daily and hourly forecasts comes from infrared and microwave sounders. While Low Earth Orbit (LEO) weather satellites can map the whole globe, they can only refresh the data twice daily which creates an important temporal coverage shortage. Geostationary (GEO) weather satellites on the other hand ‘stand still’ in the sky over the equator and can track weather pattern evolution with a much-improved refresh rate. However, Geostationary orbits are too distant for companion microwave sounders to operate making the IR sounders the sole instruments able to capture a time-lapsed digitized 3D view of the weather below.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“Hyperspectral IR sounders, introduced for the first time in 2011 on the joint NASA/NOAA polar-orbiting NPP satellite, led to a transformation in the field of weather forecasting,” said Dr. Frederic Grandmont, Space Technology and Business Development Manager, ABB Measurement &amp; Analytics. “Himawari-10 is expected to bring another level of improvement in weather forecasting accuracy for Japan and the Asia Pacific region, and the rest of the globe as long-term 14-day forecasts have global dependencies.” </p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">This contract follows a separate supply agreement between ABB and L3Harris, under which ABB has provided six interferometers for the Cross-track Infrared Sounder (CrIS) for the US low earth polar orbiting weather satellites series launched since 2011.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB</strong> is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). <a class="oneabb-newsbank-news-ArticleTypography-link" href="http://www.abb.com/">www.abb.com</a></p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB’s Process Automation</strong> business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs – from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps process, hybrid and maritime industries outrun – leaner and cleaner. go.abb/processautomation  </p>
<p><a href="https://new.abb.com/news/detail/124631/abb-to-supply-interferometer-for-himawari-10-japanese-geostationary-meteorological-satellite" target="_blank" rel="nofollow noopener">Source</a></p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-to-supply-interferometer-for-himawari-10-japanese-geostationary-meteorological-satellite/">ABB to supply interferometer for Himawari-10 Japanese geostationary meteorological satellite</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
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		<title>Södra Cell repeats order for ABB advanced process control after success in multiple mills</title>
		<link>https://retail.energy-holding.com.ua/en/blog/abb/sodra-cell-repeats-order-for-abb-advanced-process-control-after-success-in-multiple-mills/</link>
		
		<dc:creator><![CDATA[s dev]]></dc:creator>
		<pubDate>Tue, 04 Feb 2025 11:07:23 +0000</pubDate>
				<category><![CDATA[ABB]]></category>
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					<description><![CDATA[<p>Pulp manufacturer reported improved process stability and reduced resource consumption by using ABB’s technology in its Swedish mills Södra Cell has now ordered a similar solution to enhance the bleaching process at its Mörrum mill Data-driven decisions and prioritization of processes are important for quality and consistency in the company’s high-tech operation ABB has built</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/sodra-cell-repeats-order-for-abb-advanced-process-control-after-success-in-multiple-mills/">Södra Cell repeats order for ABB advanced process control after success in multiple mills</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
]]></description>
										<content:encoded><![CDATA[<ul>
<li class="oneabb-newsbank-news-UnorderedList-item">Pulp manufacturer reported improved process stability and reduced resource consumption by using ABB’s technology in its Swedish mills</li>
<li class="oneabb-newsbank-news-UnorderedList-item">Södra Cell has now ordered a similar solution to enhance the bleaching process at its Mörrum mill</li>
<li class="oneabb-newsbank-news-UnorderedList-item">Data-driven decisions and prioritization of processes are important for quality and consistency in the company’s high-tech operation</li>
</ul>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">ABB has built on its relationship with Södra Cell, Sweden’s largest forest-owner association and leading pulp manufacturer, and will deploy advanced process control (APC) at the Mörrum mill. The new order comes under a strategic partnership between the two companies as they fulfil an ambition to develop new levels of efficiency, engagement and digitalization across the producer’s operations.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">The project follows successes where solutions from ABB were implemented for bleach and digesters at Södra Cell’s pulp mill in Mönsterås and for bleach at the mill in Värö. At Mörrum, ABB will provide extended functionality for the existing ABB Ability™ System 800xA® distributed control system (DCS) through APC for the bleaching process on one of two production lines. The objective is to repeat improvements in process stability and reduced resource consumption achieved in the other facilities.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>Södra Cell</strong> owns some of the world’s most modern and high-tech pulp mills, and has set ambitious targets for efficiency and sustainability, including emissions reduction goals in line with the 2015 Paris Agreement.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“We look forward once again to be working with ABB to implement another APC at a Södra Cell mill,” said Marie Boman, Project Manager, Södra Cell. “We see a strength in being able to take advantage of previous experiences from our other mills’ APC projects, together with deep process and control system knowledge of the Mörrum mill and having ABB control experts of APC application and projects in the team. One successful previous experience was the tight collaboration between the project team and the process operators for the process area, and now I look forward to leading the project for this APC implementation at the Mörrum mill.”       </p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">ABB will work in close collaboration with Södra Cell’s mill experts to implement the solution. This will include operational and process analysis, development and verification of models, implementation in the control system as well as training and handover to the operating organization. The delivery is planned to be commissioned before the end of 2025.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“We are proud of the great collaboration and operational results we have been able to deliver to improve Södra Cell’s competitiveness by optimizing quality and consistency in the production,” said Martin Björnmalm, Local Business Line Manager Pulp &amp; Paper, ABB Process Industries. “Gaining the trust and opportunity to bring the solution to a third mill is a great example of our commitment to help our customers outrun the competition.”</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Integrating APC into the existing operator environment, with ABB Ability™ System 800xA® at its core, will enable fully automated operations and reliable outcome predictions. Södra Cell will be able to optimize and prioritize crucial operational processes in the bleach plant based on data-driven decisions. APC is one of several examples of ABB systems being expanded with new functionalities to improve customers' profitability, efficiency and working environment.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Expected results for the mill in Mörrum are a more stable optimized bleaching process with reduced variation of brightness and reduced chemical consumption as well as improved bleaching processes.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Södra Cell’s Mörrum mill specializes in both premium paper pulp and dissolving pulp for textiles and other applications, including the unique OnceMore® process. With an annual production capacity of 300,000 tonnes of softwood paper pulp and 170,000 tonnes of hardwood dissolving pulp, the mill is a key player in sustainable pulp production. Mörrum has a strong track record of investment in energy efficiency, green energy, and environmental best practices, supported by a team of 350 skilled employees.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB</strong> is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and more than 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). <a class="oneabb-newsbank-news-ArticleTypography-link" href="http://www.abb.com/">www.abb.com</a></p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB’s Process Automation</strong> business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs – from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps process, hybrid and maritime industries outrun – leaner and cleaner. go.abb/processautomation</p>
<p><a href="https://new.abb.com/news/detail/124517/sodra-cell-repeats-order-for-abb-advanced-process-control-after-success-in-multiple-mills" target="_blank" rel="nofollow noopener">Source</a></p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/sodra-cell-repeats-order-for-abb-advanced-process-control-after-success-in-multiple-mills/">Södra Cell repeats order for ABB advanced process control after success in multiple mills</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
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		<title>ABB simplifies industrial device maintenance with Generative AI</title>
		<link>https://retail.energy-holding.com.ua/en/blog/abb/abb-simplifies-industrial-device-maintenance-with-generative-ai/</link>
		
		<dc:creator><![CDATA[s dev]]></dc:creator>
		<pubDate>Fri, 18 Jul 2025 11:06:31 +0000</pubDate>
				<category><![CDATA[ABB]]></category>
		<guid isPermaLink="false"></guid>

					<description><![CDATA[<p>My Measurement Assistant+ leverages Generative AI to streamline maintenance and remote troubleshooting of measurement devices The digital solution helps maintenance teams quickly find relevant information and solve issues as they arise, simplifying measurement device management New solution is projected to help resolve the majority of technical support issues in minutes, boosting first-time fix rates by</p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-simplifies-industrial-device-maintenance-with-generative-ai/">ABB simplifies industrial device maintenance with Generative AI</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
]]></description>
										<content:encoded><![CDATA[<ul>
<li>My Measurement Assistant+ leverages Generative AI to streamline maintenance and remote troubleshooting of measurement devices</li>
<li class="oneabb-newsbank-news-UnorderedList-item">The digital solution helps maintenance teams quickly find relevant information and solve issues as they arise, simplifying measurement device management</li>
<li class="oneabb-newsbank-news-UnorderedList-item">New solution is projected to help resolve the majority of technical support issues in minutes, boosting first-time fix rates by up to 50 percent</li>
</ul>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">ABB has launched<strong> My Measurement Assistant+</strong>, the first AI-powered digital solution for maintenance and troubleshooting of measurement devices at industrial sites. Leveraging generative artificial intelligence (GenAI), cloud computing and Augmented Reality (AR), the web application brings together data from multiple IT and operational technology sources, and provides a single access point for information retrieval, device diagnostics, and remote support in industrial operations.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>My Measurement Assistant+ is integrated with ABB Ability™ Genix Copilot</strong>, a GenAI solution developed by ABB in collaboration with Microsoft to help industrial companies improve efficiency, productivity and sustainability by contextualizing vast amounts of data.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">ABB estimates that with rapid access to information and communication channels, My Measurement Assistant+ can help to resolve the majority of technical support issues in minutes, boosting first-time fix rates by up to 50 percent.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">“My Measurement Assistant+ is now at the heart of ABB’s comprehensive digital measurement offering,” said <strong>David Lincoln, Global Digital Lead, ABB Measurement &amp; Analytics.</strong> “It is a GenAI-powered solution that provides 24/7 support for measurement devices of industrial customers. It empowers frontline workers by offering the right information at the right time and the right place, reliably."</p>
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<p>With instant access to key information and communication tools, ABB estimates that My Measurement Assistant+ can drastically cut down troubleshooting time, raising first-time fix rates by as much as 50%.</p>
<p>“My Measurement Assistant+ is now central to ABB’s digital measurement solutions,” said <strong>David Lincoln, Global Digital Lead at ABB Measurement &amp; Analytics</strong>. “It leverages GenAI to provide round-the-clock support for industrial measurement devices, ensuring that frontline workers receive precise information when and where they need it.”</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">The Genix Copilot integration enables a specific role-based experience, allowing users to manage their installed base with maximum efficiency. For example, in My Measurement Assistant+ a maintenance manager can assess information from relevant documentation, error codes and spare part details, receiving clear and concise responses.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">With an intuitive user interface and accessibility from any device, My Measurement Assistant+ empowers technicians and engineers to instantly access troubleshooting guides and video tutorials while in the field, enabling them to handle complex issues with confidence and efficiency.</p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph">Further integration of digital solutions such as ABB’s Dynamic QR codes, Condition Monitoring and Genix Datalyzer make it easier for customers to access actionable insights from one place. Leveraging Dynamic QR Code capabilities, maintenance engineers can point their camera at any device, scan the code, and immediately get access to a detailed health report and analysis as well as resources for the specific device. The solution also makes possible detailed root cause analysis based on live device data. </p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB</strong> is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). <a class="oneabb-newsbank-news-ArticleTypography-link" href="http://www.abb.com/">www.abb.com</a></p>
<p class="oneabb-newsbank-news-ArticleTypography-paragraph"><strong>ABB’s Process Automation</strong> business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs – from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps process, hybrid and maritime industries outrun – leaner and cleaner. go.abb/processautomation  </p>
<p><a href="https://new.abb.com/news/detail/124533/abb-simplifies-industrial-device-maintenance-with-generative-ai" target="_blank" rel="nofollow noopener">Source</a> </p>
<p>The post <a href="https://retail.energy-holding.com.ua/en/blog/abb/abb-simplifies-industrial-device-maintenance-with-generative-ai/">ABB simplifies industrial device maintenance with Generative AI</a> appeared first on <a href="https://retail.energy-holding.com.ua/en/">General Energy Retail</a>.</p>
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